We’re proud to offer delivery across most of the UK, so you can enjoy our products wherever you are. Please note that we’re currently unable to ship to Northern Ireland.

 

Dispatch Times

Orders are usually packed and dispatched within 1–2 working days. You’ll receive a confirmation email as soon as your order is on its way.

 

Delivery Method & Timeframes

We ship all orders using Royal Mail’s Express service. Delivery typically takes 1–3 working days after dispatch. We aim to get your plants to you quickly and safely, with minimal time in transit.

 

Free Shipping

We offer free shipping on all orders over £50. No code needed - this will be applied automatically at checkout.

 

Packaging & Plant Care

All plants are carefully packaged to stay safe and healthy in transit. We avoid plastic wherever possible and use recyclable or reused materials as part of our commitment to reducing waste.

 

Weather & Seasonal Shipping

In colder months, we include heat packs in your parcel to help protect your plants from the chill. During extreme weather (hot or cold), we may delay dispatch slightly to make sure your order arrives in the best condition. We’ll always get in touch if there’s a hold-up.

 

Lost or Damaged Parcels

If your order arrives damaged, or doesn’t arrive at all, please contact us at info@thewateredgarden.co.uk. We’ll do our best to make it right.

 

Questions or Concerns

If you have any questions about your order or delivery, don’t hesitate to reach out. You can email us at info@thewateredgarden.co.uk - we’re always happy to help.